No lõi lọc nước to replace. Built to last, supported when it matters.

From confirmation to first pour, in 4 steps.

Once your order is placed, our team takes it from there. Here's what to expect between confirmation and the moment you fill your first glass.

• Order confirmation and a 24-hour callback to schedule a site survey.
• Free professional installation in HCMC and Hanoi, typically within 5 business days.
• On-site setup, water-quality verification, and a brief walkthrough with your household or facilities team.
• A 30-day check-in and your first complimentary filter inspection at month 6.

Two years, parts and labour.

Every AEROVA LT-AWG20G ships with a 2-year manufacturer warranty covering parts and labour for any defect arising from materials or workmanship. Unlike conventional water purifier maintenance schedules that require periodic thay lõi lọc nước, AEROVA's atmospheric water generator design eliminates cartridge replacement costs entirely — no lõi lọc nước to buy, ever.

• Coverage starts on the day of installation.
• Onsite repair in HCMC and Hanoi within 5 business days of confirmed claim.
• Other Vietnamese cities: courier-and-return service with loaner unit available.
• Extended warranty up to 5 years available at purchase.

30 days, no questions asked.

If AEROVA isn't right for your home or business, we collect it within 30 days of delivery and refund the purchase price in full. There are no restocking fees and no condition penalties beyond reasonable use.

• Window: 30 days from delivery date.
• We arrange courier collection at no cost.
• Refund issued within 7 business days of collection.

Onsite first, with a loaner if not.

Most issues are resolved with a single onsite visit. Common questions — máy lọc nước có tiếng động không (no, AEROVA runs at 45 dB(A) or below), or máy lọc nước chảy chậm (flow rate is regulated by the dispense lever; the unit produces up to 20 L/day). For complex repairs that require lab return, we provide a loaner unit so your household or business never goes without water.

• Diagnostic visit: free under warranty, ₫500,000 outside.
• Loaner unit deployed if repair exceeds 7 days.
• Filter changes can be self-serviced or scheduled with a technician.
• 24/7 support hotline for owners (number on the warranty card).

Documentation & spec sheets.

Procurement officers and integrators: everything you need to verify, install, and reference the LT-AWG20G.

Verified to international standards.

AEROVA water meets or exceeds NSF/ANSI 42 (taste & odour reduction), NSF/ANSI 58 (reverse osmosis systems), WHO drinking water guidelines, and QCVN 6-1 (Vietnam drinking water standard). Certificate documents are available on request for procurement officers and architects.

• NSF/ANSI 42, Taste & odour reduction
• NSF/ANSI 58, Reverse osmosis systems
• WHO, Drinking water guidelines
• QCVN 6-1, Vietnam drinking water standard